Privacy Policy

Privacy Policy Overview

Blue Green Services ("we", "us", or "our") is committed to protecting your privacy. CruLynk is a workforce management application designed to assist employees and organisations with account management, workforce onboarding, document management, shift scheduling, attendance tracking, geofenced time clocking, task management, and in-app support.

By accessing or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the App.

Who This Policy Applies To

This Privacy Policy applies to:

• Employees using CruLynk through their employer.
• Job applicants completing onboarding through CruLynk.
• Organisation representatives requesting access for their company.

Information We Collect

Information You Provide

Depending on how you use the App, we may collect:

• Email address and secure authentication credentials
• Organisation selection, full name, date of birth, sex, and marital status
• Residential address, phone number, and profile photograph
• Emergency contact information
• Work eligibility information and weekly availability
• Employment details and bank account information required for payroll processing
• Compliance documents such as identification documents, police clearance certificates, licences, fit-to-work certificates, insurance documents, and other employment-related documentation

Organisation Access Requests

If you request organisation access, we may collect company name, industry, number of employees, business postcode, and business contact details.

Information Collected Automatically

• Precise location information
• Time and attendance records
• Clock-in and clock-out events
• Geofence verification events
• Authentication session information stored securely on your device
• Cached profile information
• Device IP address, request metadata, and technical diagnostics

Information We Do Not Collect

CruLynk does not:

• Sell your personal information
• Use advertising SDKs
• Use third-party analytics SDKs
• Send in-app assistant conversations to external AI services

The App does not directly access contacts, SMS messages, call logs, microphone, or camera. When uploading documents or profile images, you voluntarily select existing files or photos from your device.

How We Use Your Information

• Create and manage your account
• Authenticate your identity
• Register you with your organisation
• Display your profile, shifts, and assigned tasks
• Verify attendance using geofenced clock-in and clock-out
• Monitor work-site attendance while you are clocked in
• Support automatic clock-out when you leave an authorised work location
• Process uploaded employment documents
• Display maps and address suggestions
• Maintain, secure, and improve the App
• Comply with legal, employment, and regulatory obligations

Location Information

CruLynk uses location services to support workforce attendance.

Foreground location may be used when you clock in, clock out, verify your work location, or view location-related information.

While you remain clocked in, the App may continue using background location to verify that you remain within your assigned work-site geofence and support automatic clock-out when you leave the designated work area.

A persistent Android notification is displayed while background location monitoring is active.

You may manage location permissions through your device settings. If location permission is denied or revoked, attendance tracking and geofence-based functionality may not operate correctly.

App Permissions

How We Share Information

Your Employer

Information may be shared with your employer or organisation for workforce management, attendance verification, rostering, payroll processing, compliance, and human resources administration.

Service Providers

We use trusted service providers to operate the App, including secure backend servers and OpenStreetMap services for map display and address lookup.

When using mapping features, coordinates or address search terms may be transmitted to OpenStreetMap-related services solely to provide those features.

Legal Requirements

We may disclose information where required by law or where reasonably necessary to comply with legal obligations, respond to lawful requests, protect rights, protect user safety, prevent fraud, or maintain the integrity and security of the App.

We do not sell personal information.

Data Security

We implement reasonable technical and organisational safeguards to protect your personal information, including secure HTTPS communication, authentication and access controls, restricted access to authorised personnel, secure storage of authentication information, and ongoing security maintenance.

Although we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide the App, meet contractual obligations, support employment administration, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

Logging out removes your local authenticated session from your device but does not delete your account or employment records stored on our servers.

Account and Data Deletion

You may request deletion of your CruLynk account and associated personal information by emailing:

admin.bluegreenservices@gmail.com

Subject: CruLynk Account Deletion Request

Please include your full name, registered email address, and organisation name if known.

Following successful verification, we will delete or de-identify your personal information unless we are legally required or permitted to retain certain records for payroll, taxation, employment, fraud prevention, dispute resolution, regulatory compliance, or other lawful purposes.

We aim to process verified deletion requests within 30 days.

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of eligible information
• Withdraw consent where applicable
• Object to certain processing activities
• Lodge a complaint with an applicable privacy regulator

If you are located in Australia, you may also contact the Office of the Australian Information Commissioner.

Children's Privacy

CruLynk is intended for workforce management and is not directed toward children under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence. Where required by applicable law, we take reasonable steps to ensure appropriate safeguards are implemented to protect your personal information during international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or App functionality.

When changes are made, the "Last Updated" date at the beginning of this Privacy Policy will be revised. Continued use of the App after changes become effective means you accept the updated Privacy Policy.